Contact

Have a question about our products, your order, or our research? We would love to hear from you.

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We typically respond to all inquiries within 24 business hours. For urgent order-related issues, please call our support line directly.

Frequently Asked Questions

Our manufacturing operations are based in Shenzhen, China, where we integrate research, development, and production to maintain strict quality control.

Yes, we are a professional lighting brand dedicated to R&D and high-performance manufacturing. We use durable materials like die-cast aluminum and tempered glass, and each unit undergoes rigorous anti-aging and waterproof testing.

You can visit our official website at juyace.com for more information about our product range and brand.

Juyace products are available for purchase through our online retail partners and various e-commerce platforms.

Yes, our outdoor lighting fixtures, including our stadium lights, parking lot lights, and wall sconces, are designed with IP65 waterproof ratings to withstand harsh weather conditions like rain and snow.

Our high-performance stadium and parking lot lights offer superior brightness, energy efficiency, and durable heat dissipation. Many models include adjustable features and built-in dusk-to-dawn photocell sensors for convenient, hands-free automation.

If you experience issues, ensure the fixture is installed correctly and that external light sources are not triggering the photocell prematurely. Our lights are designed to be stable, but if a defect occurs, please refer to your warranty coverage.

Yes, we stand behind the quality of our products with a limited warranty on most of our LED fixtures, ranging from 3 to 5 years depending on the specific model.

Our portable LED work lights with tripod stands are ideal for construction sites, auto repairs, and temporary outdoor projects where high-output, durable, and adjustable lighting is required.

Our products are designed for low maintenance. We recommend keeping the lamp surfaces clean and free of excessive debris, and ensuring all electrical connections remain secure and protected from moisture.